Care Policy

At TrendFU, we prioritize customer satisfaction and aim to provide a seamless shopping experience. Our Care Policy ensures that you receive high-quality products and excellent support throughout your journey with us.

1. Product Quality Assurance
 • We source our products from trusted suppliers to ensure durability, safety, and high standards.
 • Each item undergoes a quality check before shipping to guarantee it meets our specifications.

2. Customer Support
 • Our dedicated customer service team is available to assist you with inquiries, orders, and concerns.
 • You can contact us via email, phone, or live chat for prompt assistance.
 • We aim to respond to all inquiries within 24 hours on business days.

3. Safe & Secure Shopping
 • We use secure payment gateways to protect your personal and financial information.
 • Your data is handled with strict confidentiality and will never be shared with third parties without your consent.

4. Product Care Guidelines

To ensure the longevity of your purchases, we provide care instructions for different product categories:
 • Clothing & Accessories: Follow washing and care labels to maintain fabric quality.
 • Electronics & Gadgets: Handle with care, avoid water exposure, and use only recommended chargers and accessories.
 • Home & Lifestyle Products: Clean and store products as per manufacturer guidelines to ensure durability.

5. Complaint & Resolution Policy
 • If you receive a defective or damaged item, please report it within 48 hours of delivery with photographic evidence.
 • We will review the case and offer a suitable resolution, including replacement, refund, or store credit.
 • Customer satisfaction is our priority, and we strive to resolve issues fairly and efficiently.

For any assistance, feel free to reach out to us at [contact@TrendFU.com].

Thank you for choosing TrendFU – We care for your satisfaction